What are the consumer benefits of mobile payments?

We need to make several bill payments monthly in compensation for the utilities that we put to use. These are recurring monthly payments and are not optional as they are charged for some essential utilities that are inseparable part of our lives. We have to make bill payments for several utilities like electricity, water, LPG, Broadband etc. 

There are numerous benefits of mobile bill payments. They are as follows – 

• Secure payments

• Convenient

• Online management

• Payment Reminders

• Cashback 

1. Secure Payments – 

Online bill payment apps are completely safe and secure modes of payment. Due to lesser technical awareness, people might be a little sceptical about the online method of bill payment. But in reality, it is the most safe and easy way of paying for your utilities like electricity bill, water bill etc. In case there is any issue with your bill payment, you can get redressal of your issue right on the app platform through virtual assistants or get in touch with the customer service quickly. 

2. Convenient – 

What makes online electricity bill payment convenient? The ability to pay it anytime, anywhere, without having to stand in line and wait for your turn like in olden days. Online electricity bill payment apps are a very convenient modes of paying your monthly bills. Post pandemic, as all of us are forced to carry out day to day activities indoors, this method of bill payments handy and is very helpful. 

3. Online Management – 

Another very big advantage of online electricity bill payment apps is that you can manage everything related to your bill payments online very easily. It completely eliminates any kind of paperwork and makes your life hassle-free. You can view, download and share payment receipts very easily online and track your transaction history in just a few clicks. 

Read Also - 6 Reasons why you should pay bills online

4. Payment Reminders – 

It might have happened a number of times that you missed paying certain utility bills before the due the date. Online electricity bill payment apps remind you of upcoming bill payments so that you pay your bills on time and do not incur any late fee. Some billers might charge you with late fees if not paid in time. This can pile up the amount and throw your budget out of balance. If you need to stick to your budget, you must be very disciplined with your monthly bill payments. 

5. Cashback – 

This might be the best advantage of paying your utility bills online. Imagine getting rewarded with cashback for paying bills! You can win redeemable vouchers which can be used to shop at the partner brands of the bill payment app which you are using. This benefit helps you save some money and makes bill payment a little bit exciting!